Sources

Where every step comes from

Each card in Plain Steps: The Everyday Tech Kit was checked against these official pages on October 8, 2026. Card codes show where each source was used. Apple and Microsoft update these pages over time — if your screen differs from a card, they’re the place to look.

Apple iPhone User Guide (iOS 27)

• iPhone models compatible with iOS 27 — used in P21
• Find settings on iPhone — used in P01
• Adjust display and text settings — used in P01, P02
• Make text easier to read — used in P01, P02
• Silence iPhone — used in P03, F03
• Change sounds and vibrations — used in P03
• Use and customize the Action button — used in P03, P04
• Magnify information with Magnifier — used in P04
• Customize Magnifier controls — used in P04
• Open apps — used in P04
• Hear what’s on the screen or typed — used in P05
• Answer or decline incoming calls — used in P06
• Screen and block calls — used in P07
• Prevent contacts from communicating with you — used in P07
• Screen and filter texts — used in P08
• Report spam and block senders — used in P08
• Add and use contact information — used in P09
• Use contacts from the Phone app — used in P09
• Take and edit photos or videos in Messages — used in P10
• Send and reply to messages — used in P10
• Dictate text — used in P11
• Make FaceTime calls — used in P12
• Take a screenshot — used in P13, R03
• Change the screen capture settings — used in P13
• Delete or hide photos and videos — used in P14
• Search for photos and videos — used in P14
• Connect iPhone to the internet — used in P15
• Update iOS — used in P16
• Manage storage on iPhone — used in P17, F05
• Turn iPhone on or off — used in P18, R03
• Force restart iPhone — used in P18
• Save battery life with power modes — used in P19
• Understand battery usage and health — used in P19
• Show the battery percentage — used in P19
• Connect Bluetooth accessories — used in P20, F03
• Use hearing devices — used in P20
• Get information about your iPhone — used in P21
• Get apps in the App Store — used in P22
• Remove or delete apps — used in P22
• See your purchases and subscriptions — used in P22
• Set up and view your Medical ID — used in P23
• Contact emergency services — used in P23, R03
• Add your iPhone to Find My — used in P24
• Use two-factor authentication — used in P25
• Keep your Apple Account secure — used in P25
• Use passwords — used in P26
• Find your password for a website or app — used in P26
• Back up iPhone — used in P27
• Zoom in on the iPhone screen — used in P28, P32
• Turn on and practice VoiceOver — used in P29
• Use VoiceOver gestures — used in P29
• Quickly turn accessibility features on or off — used in P29, P32
• Turn on and activate Siri — used in P29
• Rotate your iPhone screen — used in P30
• Use and customize Control Center — used in P30, R03
• Turn a Focus on or off — used in P31, F03
• Learn the meaning of the status icons — used in P31
• Change display colors — used in P32
• Adjust screen brightness and color — used in P32

Apple Support

• Use the buttons and controls on your iPhone (105103) — used in P03
• Manage unknown callers on iPhone (111106) — used in P07
• Block phone numbers, contacts and emails (111104) — used in P07
• Use FaceTime on your iPhone or iPad (105088) — used in P12
• Connect to Wi-Fi on your iPhone or iPad (111107) — used in P15
• If you can’t connect to Wi-Fi (111786) — used in P15, F02
• Update your iPhone or iPad (118575) — used in P16
• Apple logo with progress bar (102317) — used in P16
• Apple security releases (100100) — used in P16
• Check the storage on your iPhone and iPad (108429) — used in P17, F05
• Restart your iPhone (118259) — used in P18, F01
• If your iPhone won’t turn on (116940) — used in P18
• Use Low Power Mode (101604) — used in P19
• If a Bluetooth accessory won’t connect (111804) — used in P20
• Use Made for iPhone hearing devices (108780) — used in P20
• Find the software version on your iPhone (109065) — used in P21
• Identify your iPhone model (108044) — used in P21
• Download apps on your iPhone or iPad (102590) — used in P22
• Cancel a subscription from Apple (118428) — used in P22
• Set up your Medical ID in the Health app (105072) — used in P23
• How to find your lost iPhone or iPad (101593) — used in P24, S02
• Two-factor authentication for Apple Account (102660) — used in P25
• Set up an account recovery contact (102641) — used in P25, F07
• Recognize and avoid social engineering schemes (102568) — used in P25, S01, S02, S03, S06, F07
• Find saved passwords and passkeys (104955) — used in P26
• Back up your iPhone or iPad with iCloud (108366) — used in P27, F05
• Manage your iCloud storage (108922) — used in P27, F05
• If your Home Screen icons are magnified (109058) — used in P28
• Transfer photos and videos from your iPhone to your Mac or PC (120267) — used in B01, B02
• Download iCloud for Windows (103232) — used in B02
• Set up and use iCloud Photos (108782) — used in B02
• Contact Apple Support — used in S03, R06
• About the security of passkeys (102195) — used in S05
• Contact Apple Support — phone numbers by country (106932) — used in S03
• Use a computer to reset your iPhone and your passcode (118430) — used in F07
• If you forgot your Apple Account password (102656) — used in F07

Apple iCloud User Guide

• Locate a device in Find Devices on iCloud.com — used in P24
• Use Lost Mode in Find Devices on iCloud.com — used in P24

Apple iCloud for Windows User Guide

• Set up iCloud Photos on your Windows computer — used in B02

Microsoft Learn

• Windows 11 release information — used in W26
• What’s new in Windows 11, version 26H2 — used in W25
• Fast startup and shutdown (why Restart gives a fresh start) — used in W23
• What version of Windows am I running? — used in W26
• Microsoft Defender SmartScreen — used in W28

Microsoft Support

• Make text and apps bigger — used in W01, W02
• Change the size of text in Windows — used in W01
• Make Windows easier to see — used in W01, W03, W30
• Change your screen resolution and layout in Windows — used in W02, W32
• Make your mouse, keyboard and other input devices easier to use — used in W03, W29
• Accessibility features in Microsoft Edge — used in W04
• Keyboard shortcuts in Microsoft Edge — used in W04, W07, W18, R04
• Use Magnifier to make things on the screen easier to see — used in W05
• Windows keyboard shortcuts for accessibility — used in W05, W29, R04
• Fix sound or audio problems in Windows — used in W06, F03
• Customize the taskbar in Windows — used in W06
• Keyboard shortcuts in Windows — used in W06, W08, W09, W12, W14, W15, W16, W23, W31, W32, R04
• Deprecation of MSDT troubleshooters (now in Get Help) — used in W06
• Windows troubleshooters — used in F02, F04
• File Explorer in Windows — used in W07, W09
• Find where your browser is saving downloads — used in W07
• Find your files and apps in Windows — used in W08
• Find what you need with Microsoft Search — used in W08
• Create a new folder — used in W09, W10
• Save your files — used in W10
• Change the default save location in OneDrive for Windows — used in W10
• What do the OneDrive icons mean? — used in W11
• Back up your folders with OneDrive — used in W11
• Restore deleted files or folders in OneDrive — used in W12
• Where have my desktop icons gone? — used in W12
• Move your files to a new PC using an external storage device — used in W13, W27
• Safely remove hardware in Windows — used in W13
• Use Snipping Tool to capture screenshots — used in W14
• Using the clipboard — used in W15
• Protect yourself from tech support scams — used in W16, W28, S01, S02, S03, S04, S06, F01
• How to close a pop-up window if Microsoft Edge isn’t responding — used in W16
• Prevent online scams with the scareware blocker in Microsoft Edge — used in W16
• Connect to a Wi-Fi network in Windows — used in W17
• Fix Wi-Fi connection issues in Windows — used in W17, F02
• Add a site to my favorites in Microsoft Edge — used in W18
• See your favorites bar in Microsoft Edge — used in W18
• Add pictures or attach files to emails in Outlook — used in W19
• Sending limits in Outlook.com — used in W19
• Manage website notifications in Microsoft Edge — used in W20
• Block pop-ups in Microsoft Edge — used in W20
• Print in Microsoft Edge — used in W21
• Print a document in Word — used in W21, R04
• Print a schedule in Shifts (Microsoft Print to PDF asks where to save) — used in W21
• Fix printer connection and printing problems in Windows — used in F04
• Troubleshooting offline printer problems in Windows — used in F04
• Set a default printer in Windows — used in F04
• View a printer’s print queue in Windows — used in F04
• Install Windows updates — used in W22, F01
• One restart a month for Windows updates (KB5121772) — used in W22
• Windows Update: FAQ — used in W22
• Pause updates in Windows — used in W22
• Shut down, sleep, or hibernate your PC — used in W23
• Customize the Windows Start menu — used in W23
• Troubleshooting blank screens in Windows — used in W23
• Stay protected with the Windows Security app — used in W24
• Virus and threat protection in the Windows Security app — used in W24
• Windows Security app overview — used in W24
• Uninstall or remove apps and programs in Windows — used in W25
• Find information about your Windows device — used in W26
• Back up and restore with Windows Backup — used in W11, W27
• Backup and restore with File History — used in W27
• How to open Microsoft Store on Windows — used in W28
• Get trusted apps and games from Microsoft Store — used in W28
• How to install programs from online sources on Windows — used in W28
• Windows Backup settings catalog (setting names) — used in W29
• Chapter 1: Introducing Narrator — used in W30
• Chapter 7: Customizing Narrator — used in W30
• How to multitask in Windows — used in W31
• Snap your windows — used in W31
• Import photos and videos from phone to PC — used in B01
• Phone Link requirements and setup — used in B03
• Windows 10 support has ended on October 14, 2025 — used in W24, S07
• Contact Microsoft Support — used in S03, R06
• What are passkeys and why they matter — used in S05
• Microsoft to stop sending SMS codes for personal accounts — used in S05
• Reset a forgotten Microsoft account password — used in F07

Microsoft

• Sync across your devices (Phone Link limits for iPhone) — used in B03
• Windows 10 Extended Security Updates for consumers — used in S07

Google Chrome Help

• Change text, image and video sizes (zoom) — used in W04
• Chrome keyboard shortcuts — used in W04

Google Gmail Help

• Send attachments with your Gmail message — used in W19

US Federal Trade Commission

• How To Avoid a Scam (Four Signs That It’s a Scam) — used in S01, S02, R01
• What’s a verification code and why would someone ask me for it? — used in S01, S02, S05, R01
• How To Recognize and Avoid Phishing Scams — used in S02, S05, S06, R01
• How To Recognize and Report Spam Text Messages — used in S06
• Phone Scams — used in S02, S04, S06
• How To Spot, Avoid, and Report Tech Support Scams — used in W16, S03, S04, F02
• What To Do if You Were Scammed — used in S04
• ReportFraud.ftc.gov — used in S06

US FBI Internet Crime Complaint Center

• IC3 — report internet crime — used in S06

US Department of Justice, Office for Victims of Crime

• National Elder Fraud Hotline — used in S06

AARP

• Fraud Watch Network Helpline — used in S06

US Cybersecurity and Infrastructure Security Agency (archived page)

• Secure Our World — four easy ways to stay safe online — used in S05
• Use Strong Passwords — used in S05
• Turn On Multifactor Authentication — used in S05
• Update Software — used in S05

US Cybersecurity and Infrastructure Security Agency

• How to Protect the Data that is Stored on Your Devices — used in W27

Google

• Google Account security scam via phone call — used in S01, S05

Canadian Anti-Fraud Centre

• Report fraud and cybercrime — used in S06

Government of Canada — Get Cyber Safe

• Reporting spam text messages to 7726 — used in S06

GOV.UK (Serious Fraud Office)

• Report Fraud: new service from City of London Police — used in S06

UK National Cyber Security Centre

• Report a scam text — used in S06
• Report a scam email — used in S06

Stop Scams UK

• 159 — call your bank safely — used in S02, S03, S06

Scamwatch (National Anti-Scam Centre, Australia)

• Report a scam — used in S06

Australian Signals Directorate (cyber.gov.au)

• Submit a report; Australian Cyber Security Hotline — used in S06

IDCARE

• National identity and cyber support service — used in S06

Senior Planet from AARP

• Free classes and hotline — used in S07

Apple

• Today at Apple — used in S07

LearnFree (formerly GCFGlobal)

• Free online tutorials — used in S07

Cyber-Seniors

• Free technology support for older adults — used in S07

USA.gov

• Find libraries and archives — used in S07